TBH Creative and OrthoIndy developed a bold plan to create a modern, completely new website for the people seeking comprehensive, patient-centered bone, joint, spine and muscle care.
Soon after launching their new website, we began work on inbound marketing campaigns as well as assisting with blog optimization, SEO, and Google Ads strategy and management.
2018 Gold Aster Award (Healthcare Marketing - Blog)
Read a Q&A with the client
Read what the client said on Clutch
First hired: 2017
For OrthoIndy’s audience, storytelling and information sharing were vital tools to educate, engage, and reassure through marketing.
TBH Creative upgraded OrthoIndy’s blog design to allow more flexibility for content types, such as images or videos, and applied styles to make it easier for the client to create blog posts that were consistent and branded.
The national average click-through-rate (CTR) for healthcare-focused Google Ads is 1.79%, and every campaign that TBH Creative manages for OrthoIndy is above that average, with an overall total average CTR of 2.82%.
TBH Creative optimized OrthoIndy’s previous Google Ads strategy, specifically dropping wasted spend previously being spent to bid exclusively on branded keywords and using that budget instead more strategically to support inbound marketing campaigns.
In the first three months after launching the updated website (and with no new promotion activities—yet), OrthoIndy saw an 80% increase in appointment requests from the new website.
Within one year of launch, OrthoIndy averaged 700+ online appointment requests / month.
Within one year of launching inbound marketing campaigns, OrthoIndy gained 675 new leads from those promotion efforts.
In less than one year, Google Ads campaigns (PPC, remarketing, and display) attracted over 300 new patients to OrthoIndy.
TBH Creative is such a great company to work with for web based solutions. They didn’t just design a pretty website (and they did design a beautiful site). TBH got to know our business and goals, and they helped build a strategy to ensure that our website was another marketing tool to help us gain customers and build relationships. I have worked with a lot of web vendors over the years, and no one compares to TBH.
OrthoIndy is one of the most highly-respected orthopedic practices in the Midwest, providing leading-edge bone, joint, spine, and muscle care from multiple locations throughout central Indiana.