Joy Miller

Senior Marketing and Content Specialist

Joy studied computer-graphics technology at Purdue University. Throughout her professional career, she has been responsible for using technology with words and images to tell stories. Today she puts her web skills to use helping organizations use their online communications to build, design, and manage their brands.

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Get to know Joy

What to expect working with Joy

Joy builds content programs that start with a conversation. She writes the interview questions, sits down with the surgeon or the executive, and turns what they say into pillar pages, patient stories, and campaigns people actually read. One hospital’s knee replacement service went from no local visibility to page one, with consultations up 200% in a quarter. She writes and designs, so strategy, copy, and layout stay in the same hands.

Previously, Joy was interactive content editor at the University of Chicago Magazine and art director of the Bulletin of the Atomic Scientists, where she was part of the team that won the 2007 National Magazine Award for General Excellence.

Started with TBH in 2004

"The web—both its technologies and the many ways that people use it—is constantly evolving. Communicating effectively online is all about embracing flexibility."

– Joy Miller

Certifications

HubSpot Inbound Certified

Q&A with Joy

Name one thing you wish clients already knew or understood.

Designing for web and print are two different experiences. Understanding the limitations of each will help create a unified experience in both mediums. The web—both its technologies and the many ways that people use it—is constantly evolving; however, once a print design has been printed, it’s finished. Communicating effectively online is all about strategically embracing flexibility.