Administrative Assistant

aka, Administrative Coordinator or Office Assistant

Administrative Assistant Job in Carmel, IN

TBH Creative’s administrative assistant handles support tasks, assists with daily office needs, and manages our company’s general administrative activities. The assistant’s responsibilities will also include data entry and document reviews.

You’ll work closely with the president/founder and team to support the completion of projects. Typical tasks include answering and directing phone calls, organizing and scheduling appointments, entering processes into the knowledge base, data entry for various tasks, starting documents, editing documents, and intaking client support requests.

The ideal candidate loves helping others and is a team player. They take pride in their work and can handle a variety of tasks.

Seniority Level: 3 years of administrative assistance experience required
Employment Type: Full-time on-site; Part-time would also be considered

You'll love this role if...

You are a go-getter and want opportunities to grow with a company
You are organized and detail-oriented
You can forecast the needs of others
You take pride in your work
You want to learn and improve; you ask for constructive feedback and grow from it
You prefer working at a small company where you can thrive and be seen

Is this you? Read on and if you meet our requirements, send your resume our way.

Apply now Download the Job Description (PDF)

team members using a whiteboard during a strategy meeting

The role and responsibilities

Handle office support tasks, e.g., answering the phone, office supply runs, office organization, and errands
Put together and send launch gifts to clients as directed
Assist with project approval form creation and tracking
Keep the TBH Creative team’s knowledge base up to date and current
Assist with preparations for team gatherings, including placing lunch orders, making location arrangements, helping with activities, managing and purchasing supplies and snacks
Assist with coordinating employee celebrations (birthdays, anniversaries)
Assist in the preparation of regularly scheduled reports
Provide administrative support to the president/founder as requested
Perform and manage recurring tasks administrative tasks, e.g., checking for broken links, writing out birthday cards, tracking mileage
Manage the ongoing client maintenance queue
Execute data entry projects and document creation
Edit documents
Assist with billing, including labeling envelopes, simple data entry, and mailing invoices
Track, order, and pick up office supplies
Maintain contact lists
Book travel arrangements
Provide general support to visitors
Act as the point of contact for internal and external clients

Close-up of team member using laptop in marketing meeting

Must-have skills and attributes

Proven experience as an administrative assistant, virtual assistant, or office administrative assistant
Proficiency in MS Office and Google Documents
Strong attention to detail and problem-solving skills
Ability to juggle multiple tasks at a time and meet deadlines
Error-free, clear, and friendly written and verbal communication skills
Positive attitude
Ability to take feedback and track personal progress for ongoing learning and improvement

Nice-to-haves

Marketing experience or interest in marketing and communications
Experience using the Adobe Suite, HubSpot, or WordPress
Writing skills

Benefits

Competitive salary
Paid time off
Health insurance coverage
Bonus plans
Technology stipend

Extra stuff

We are organized and agile-minded. We are keen on project management, ever-honing practices, processes, and tools to stay on point and efficient.
Our team believes in recognition and fun. From company-wide shoutouts to our ever-accessible Teams workspace, we’re constantly collaborating and celebrating together.
We like to give back. Each year, we select an organization that serves our community—we dedicate our time, resources, and talent to them. We believe that making time to volunteer and give back matters.
Professional development is prioritized. We learn from experts, community leaders, and each other constantly. From master classes and workshops to daily conversations, we’re always learning and growing.

Our office is located in Carmel, Indiana, at the Yeager Office Suites of Carmel.

TBH Creative: Web design and inbound marketing agency since 2004

About TBH Creative

TBH Creative is a purpose-driven and award-winning web design and inbound marketing agency. We have been breaking down complex web and marketing problems since 2004.

We value each TBH Creative teammate as an impact player, believe in clear communication and high standards of excellence, and deliver custom solutions that show results for our clients. But beyond those ideals, what really drives the heart of our business is helping our clients achieve more with digital marketing and design than they ever thought possible.

Our mission is to deliver strategic marketing and website services to companies seeking a long-term partner to reach their business goals.

Apply now Download the Job Description (PDF)

Working here is a great environment for learning, and empowers us to take on new challenges as we master skills and milestones. New opportunities come in all forms, from the variety of industries we work with, to the goals and objectives of different clients, to where our strengths lie and the ability to grow our skill set along with the team.

Sarah Matlock, Former Marketing Manager